TimeSimplicity & Other Product Ideas

Employee TS Portal: Allow the Swap Shift function to send a confirmation back to the original EE to approve the Shift they are being offered by the other employee

The current Swap Function works as follows:

  • Original EE chooses a Shift to Swap
  • Other EE goes to Pick Up Shift, and the original EE's shift is listed as "Swap" instead of "Drop"
  • When Other EE chooses the Swap Shift, they are then prompted to choose one of their Shifts that the other EE is qualified to work
  • The Request is then sent to the Scheduler to Approve
    • NOTE: Scheduler is not prompted with the Shift that Other EE is offering to Trade
    • Original EE is not made aware of the shift being Swapped until the Scheduler approves the Swap

 

The problems here are:

  1. The original EE is not given the option to accept this Swap. They are forced to take whatever shift the Other EE offers
  2. The Scheduler does not see the shift being offered, so they do not have the ability to confirm with the Original EE prior to approving it

 

Ideally, a Swap request would be routed back to the Original EE to approve prior to going to the Scheduler. I envision a Push Notification from the mobile app, and then an option to approve under the My Requests button.

If the above is not possible/will take significant resources, then making the Other EEs shift offer available to the Scheduler approving the change would make the Swap function more viable to our clients.

  • Guest
  • Jul 9 2019
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