I have a client with two separate analog clocks. The client makes their own corrections, so I didn't know until looking for another client that one clock hasn't transmitted in nearly a month. It would be nice to get an email notification if this happens in the future.
Guest
We have run into this problem too where a client's clock is functioning but the Ethernet cord was severed or their ISP was changed and the punches are no longer feeding to TWP.
In order to monitor this, we've created an internal procedure that everyday we go in to Accountant Menu > Clock Status to see which clocks haven't transmitted or are showing up in bold red, but having a report that sent this information to me automatically at a time I could define (E.g. 6:00 AM) would be a huge help and eliminate the potential of forgetting to do this on a particular day, as well as streamline my ability to take a glance at clock functionality over the weekend without having to log into the system and check.
I think this feature would make SwipeClock and its resellers look very proactive and help instill confidence (should the reseller choose to) that we can proactively reach out to you if your clock is not transmitting and identify the error before you realize punches are missing on the day you go to process payroll.
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