We would like the option to remove the CC of the employee on the problem logging in email. The employees are getting confused and trying to follow the steps, when those steps are meant for the admin.
This is the email that gets sent out when an employee cannot log in. This email goes to the admin user, and the employee is CC'd.
Hi Amanda, is this for our support ticketing system? Or is this happening somewhere else?
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This is the email that gets sent out when an employee cannot log in. This email goes to the admin user, and the employee is CC'd.
Hi Amanda, is this for our support ticketing system? Or is this happening somewhere else?